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Frequently asked questions

If you have a question that is not covered, drop us a line or request a call back below using the forms below.

What does NO WIN- NO FEE really mean?

I am frightened of making a claim against my employers in case they try to sack me.

Are you claims handlers or solicitors?

Do I have a compensation claim?

Will I have to pay anything?

How much is my case worth?

How long will it take?

Will I get all of my compensation?

Do I have to visit you at the office?

Do I have to make a visit to my GP?

Am I able to claim out-of-pocket expenses?

What does NO WIN- NO FEE really mean?
The phrase means exactly what it says – if we do not win any compensation for your personal injuries, then we do not ask you to pay. If we do win, we ask the other side to pay.

I am frightened of making a claim against my employers in case they try to sack me.
This is a serious concern for many people who have had work related accidents. Thankfully for you, we are used to dealing with this type of situation and understand and fully empathise with your worries.

Current UK legislation states that an employer is not allowed to sack you if you sustain injury at work. By law, your employer has to have insurance to cover the company’s employees for accidents at work. In most cases, we will deal with the company’s insurers, not the company.

Are you claims handlers or solicitors?
We are a firm of solicitors with offices in Bolton, Lancashire, with an enviable reputation in the field of personal injury claims. Our strategy for success is based around two major core skills.

Firstly, on our ability to work positively, supportively and empathetically with clients, and secondly, we have a very solid legal expertise.

Do I have a compensation claim?
We cannot give an instant answer as each case is different. However, once you have made your online enquiry using the form at the bottom of this page, we will review the facts of your case. After analysis, we will be able to advise whether or not you have a claim.

In general, if you have had an accident within the last three years that was not your fault, you should be entitled to some degree of compensation.

Will I have to pay anything?
There are several options to fund your claim. Which funding option will depend upon the circumstance of your claim.

For example, if you have suffered a road traffic accident (RTA) or an accident at work, we will ensure that win or lose, you will not have to make any payment from your own pocket. We will have prior to commencing proceedings, have protected you against having to pay your opponents costs and will not charge you for our fees

We will provide free initial advice in relation to your claim and the range of funding options can be explained to you fully. For more details consult our guide to funding your case.

How much is my case worth?
The amount of compensation awarded to you depends on how serious your injuries are and what other losses you have, for example, loss of earnings through being off work. When comprehensive medical evidence has been obtained, we will help and assist you throughout an individual assessment process.

How long will the whole compensation process take?
The total length of the process depends on the type of accident and the extent of the personal injury suffered. Times normally range between 6 months in simple, no argument cases, to 2 years in more complicated or disputed claims.

Will I get all of my compensation?
Provided you have signed the relevant paperwork and keep to its terms, we will aim to ensure that you receive 100% of the compensation awarded to you.

Do I have to visit you at the office?
No, not necessarily. If you wish everything can be done by letter, telephone or via e-mail which eliminates the need for you to take time out to visit us at our offices. However, if you would like to have a meeting with us this is fine. If your claim is complicated then we may wish to meet you. If you have been seriously injured we will be happy to see you at home.

Do I have to make a visit to my GP?
If you have suffered personal injury, no matter how small, it is worth visiting your GP unless you have recovered fully. Your injuries and visit will be recorded on your medical records, which will be used as evidence.

Am I able to claim out-of-pocket expenses?
Yes is the general answer, and it makes it easier if you keep all your receipts. For example, taxi to hospital for an appointment - obtain a receipt from the taxi driver. A list of the money you spend and the reason would also help.